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Delivery & Shipping

Availability

Although demand for gold, silver, and platinum bars and coins can be high, most of the products listed online within the GoldFlorin Store are available immediately. Only in times of high demand, there might be a delay in shipping.

If an item is listed as unavailable, we will restock it as quickly as possible. Be sure to check back regularly, some products are highly sought after and certain limited editions or special series items are snapped up quickly by collectors.

It's always worth pre-ordering where possible to avoid disappointment. All prices update automatically at one-minute intervals in line with precious metal spot prices. Our regular updates enable you to shop with confidence, secure in the knowledge that the price listed is the current rate for gold, silver, and platinum.

Insurance

Within the GoldFlorin Store, we offer our customers an insured shipment at all times without additional cost. All parcels are insured by our insurance supplier meaning that whilst your ordered products are in transit, they are covered for loss and theft.

Please note that as soon as the parcel reaches your home address, the shipment is not insured anymore. GoldFlorin only provides insurance of the products whilst in transit. As soon as the recipient signs for the package, the insurance of the shipment is terminated.

Delivery Times

Upon receipt of payment, your order will normally be shipped within 1-2 business days. Please note that bank transfers can take from 2 to 3 working days to clear.

The shipping time frame for European deliveries:

  • Standard: 2-3 working days (Monday - Friday)
  • Express: 1-2 working days (Monday - Friday)

Shipping Costs

When ordering from the GoldFlorin Store, the shipping costs may vary due to weight, destination, size, and demand. This means we cannot work with fixed shipment prices. As soon as you select your desired products from the GoldFlorin Store, you will find our shipment price offer within the check-out process.

International Shipment

GoldFlorin is a trusted distributor of a large collection of gold, silver, and platinum coins and bars. Many investors and collectors from around the globe rely on GoldFlorin when it comes to starting or expanding a precious metals investment portfolio.

GoldFlorin works with a centralized European warehouse and can offer international shipping for all items listed within the GoldFlorin Store. The following countries are directly available from the GoldFlorin Store checkout process:

  • Australia
  • Belgium
  • France
  • Germany
  • Italy
  • Netherlands
  • New Zealand
  • Poland
  • Spain
  • United Kingdom
  • United States

GoldFlorin is continuously expanding its list of available countries. In case your country is not listed above, please contact the GoldFlorin Store customer service desk to receive a quotation. The GoldFlorin Store customer service desk can be reached from Monday to Friday (09:00 - 17:00 CEST) by calling us on + 31 (0) 70 204 2820 or sending an e-mail to help@goldflorin.com.

Courier & Handling

We only use trusted shipping companies with a proven track record. For European and International shipments GoldFlorin relies on the service of UPS. UPS is known to be a trustworthy, professional, and caring courier of goods.